Terms of Service

Last updated: September 11, 2026

Welcome to Solace Atelier. By accessing or purchasing from our website, you agree to the following Terms of Service. Please read these terms carefully before placing an order.

1. General Information

Solace Atelier is an independently owned clothing brand offering apparel and related products through our online store.

By using our website, you confirm that you are legally able to enter into an agreement and that the information you provide when placing an order is accurate and complete.

2. Products & Availability

We make every effort to display our products, colors, sizes, and descriptions as accurately as possible. However, slight differences in color or appearance may occur depending on your device or screen settings.

All products are subject to availability. We reserve the right to limit quantities, discontinue products, or modify product information at any time without notice.

3. Pricing & Payment

All prices are listed in U.S. dollars unless otherwise stated.

Solace Atelier reserves the right to change product prices at any time. Price changes will not affect orders that have already been successfully placed.

Payment must be received before an order can be processed. We accept the payment methods made available at checkout.

4. Orders

After placing an order, you will receive an order confirmation. Receiving an order confirmation does not necessarily guarantee that your order will be fulfilled if an item becomes unavailable or an error occurs.

We reserve the right to cancel or refuse an order for reasons including, but not limited to:

• Product availability

• Incorrect pricing or product information

• Suspected fraudulent activity

• Incorrect customer information

• Technical or website errors

If we cancel an order after payment has been received, you will be refunded the amount paid for the canceled order.

5. Shipping

Orders are processed and shipped according to the shipping information provided on our website.

Shipping times are estimates and are not guaranteed. Solace Atelier is not responsible for delays caused by shipping carriers, weather, holidays, incorrect addresses, or circumstances outside of our control.

Customers are responsible for providing an accurate shipping address at checkout.

6. Returns & Exchanges

Please review our Return Policy before placing your order. Our Return Policy explains eligibility requirements, deadlines, and any restrictions that may apply to returns or exchanges.

Items that do not meet the requirements outlined in our Return Policy may not be eligible for a return or exchange.

7. Damaged or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, please contact Solace Atelier as soon as possible.

Please include your order number and clear photographs of the issue so that we can review the situation and determine the appropriate resolution.

8. Website Use

You agree not to use our website for unlawful purposes or in a way that could damage, disable, overburden, or interfere with the website.

You may not copy, reproduce, distribute, modify, or use our website content, product photographs, logos, branding, graphics, or other materials without written permission from Solace Atelier.

9. Intellectual Property

All content associated with Solace Atelier, including but not limited to our name, logo, photographs, graphics, product descriptions, website design, and written content, is owned by or licensed to Solace Atelier unless otherwise stated.

Unauthorized use of our intellectual property is prohibited.

10. Accuracy of Information

We make reasonable efforts to ensure that the information on our website is accurate and up to date. However, we do not guarantee that all information will always be complete, accurate, or error-free.

We reserve the right to correct errors and update information when necessary.

11. Third-Party Services

Our store may use third-party services, applications, payment processors, or shipping providers to help operate our business. Your use of those services may also be subject to the third party's own terms and policies.

12. Limitation of Liability

To the fullest extent permitted by law, Solace Atelier is not responsible for losses or damages resulting from the use of our website, delays outside of our control, or circumstances related to third-party services.

Nothing in these Terms of Service is intended to limit any rights or protections that cannot legally be excluded under applicable law.

13. Changes to These Terms

We reserve the right to update or change these Terms of Service at any time. Changes will become effective when posted on our website.

Your continued use of our website after changes are posted means you accept the updated Terms of Service.

14. Contact Us

If you have questions regarding these Terms of Service, orders, or our policies, please contact us through the contact information provided on our website.

Solace Atelier
Email: solaceateliersppt@gmail.com
Website: solaceatelier.co